AI in processes | Working better

Artificial intelligence applied to your company's day-to-day. With judgement.

It's not technology for technology's sake. These are concrete tools that save time and reduce errors where it hurts most.

See what is possible in my company
What it is

AI integrated into the processes you already have. Not an extra layer.

The AI tools available today (Claude, Copilot, ChatGPT, Gemini) can draft, summarise, classify, answer and support decisions. The problem is not the technology: it's knowing where to apply it for real impact.

We identify the processes where AI saves the most time in your company, configure the right tools and train the team to use them well.

What pain it solves
  • Too much time spent drafting emails, proposals and reports
  • Manual triage of requests, documents and emails
  • Difficulty extracting information from PDFs and contracts
  • Client responses that take too long
  • Team overloaded with low cognitive value tasks
See it in action

AI at work in your processes

Tasks that used to take the team hours now take seconds, with human oversight where it matters.

Animated illustration: documents in, decisions out, and the time saved adding up. Real solutions use your documents and tools, with minimal access and GDPR compliance.

Practical examples

AI applied to real SME contexts

Three use cases with a direct impact on time and quality of work.

01

Internal assistant for drafting and replying

Today

Client emails, proposals, reports, internal memos: each of these documents costs 20 to 45 minutes to draft from scratch. Multiplied across the team, that's hours lost every day.

With CDC

An assistant configured with the company's context drafts the first version in seconds. The team reviews and sends. Drafting time drops 60 to 80%.

Tools: Claude AI, Copilot (Office 365), ChatGPT

02

Triage and classification of documents and requests

Today

Dozens of emails with requests, complaints and information arrive every day. One person triages, classifies and forwards them manually. It's slow and breaks down under volume.

With CDC

An AI-powered workflow reads every email or document, automatically classifies it (urgent, proposal, complaint, information) and routes it to the right person. Response time drops from hours to minutes.

Tools: Claude AI or GPT, Make / Power Automate

03

Decision support with internal data and documents

Today

To prepare a meeting or make a decision, the manager has to check several files, old reports and emails. It takes hours to gather the relevant information.

With CDC

An assistant with access to the company's internal documents answers questions in natural language: quarterly margins, contract clauses, client history. In seconds.

Tools: Claude AI with documents, Copilot for Microsoft 365, ChatGPT Enterprise

Before and after

From slow work to an augmented team

Today

  • Drafting everything from scratch, always
  • Manual triage of emails and requests
  • Information scattered and hard to find
  • Decisions without enough context

With AI in processes

  • Drafts ready in seconds to review
  • Automatic triage with correct routing
  • Fast answers based on your own documents
  • Decisions backed by data and context
Tools

What we use

Claude AI

Anthropic's model, excellent for long-document analysis, structured writing and complex reasoning. Preferred for use with sensitive data.

Microsoft Copilot

AI integrated into Office 365: Word, Excel, Outlook, Teams. For companies in the Microsoft ecosystem, it's the option with the least friction and the most data security.

ChatGPT | Gemini

OpenAI's ChatGPT and Google's Gemini for general use cases: drafting, summarising, translating, creating content. Easy for the team to adopt.

Pricing

Two AI packs: talk to customers or decide with data

Pack Concierge

Front desk and qualification

Setup 1.500-3.000€*Recurring 250-500€/month* (API up to contractual cap)

Answer 24/7, qualify intent, urgency and budget, and escalate to a human only what matters.

Ideal for: SMEs with many incoming requests (website chat, WhatsApp, Instagram, email).

Talk to CDC

Pack Insight

Decision AI (BI and AI)

Setup 2.000-4.000€*Recurring 300-600€/month*

Turn the client's real data into decisions: dashboard, alerts and natural-language questions about the data.

Ideal for: SMEs that already have data and want to decide better, a natural upsell from the Power BI pillar.

Talk to CDC
Pack Concierge Pack Insight
Setup1.500-3.000€*2.000-4.000€*
Recurring250-500€/month*300-600€/month*
FocusFront desk and request qualificationDecisions from data
BoundaryTalks to customersThe numbers talk to you

*Prices are exclusive of VAT and intended for business customers only. For businesses outside Portugal, no Portuguese VAT is charged, reverse charge rules may apply in your jurisdiction.

Want to find out where AI can have the biggest impact in your company?

Talk to CDC